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Our service engineers are certified experts.

They offer professional support and guidance for your vehicles and service teams through a network of over 3,700 locations worldwide.

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CUSTOMER-CENTRIC AFTER-SALES SUPPORT

SINOTRUK prioritizes customer satisfaction with a comprehensive after-sales service network spanning over 110 countries. Its global service centers offer 24/7 technical support, ensuring timely repairs and maintenance for heavy-duty trucks. For example, operators in Africa and Southeast Asia benefit from localized service teams trained to address regional operational challenges, minimizing vehicle downtime and maximizing productivity

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DIGITAL SERVICE INNOVATION
The company has developed smart service solutions to enhance operational efficiency. The sinotrukimpex APP, launched by SINOTRUK’s international trading arm, provides users with:

Online Vehicle Management: Real-time monitoring of vehicle performance, fuel consumption, and maintenance needs.
Remote Technical Support: Access to video-based troubleshooting guides and direct communication with certified technicians.
Genuine Parts Supply: One-click ordering of authentic SINOTRUK parts, with global delivery options to ensure quick replacements.

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 CUSTOMIZED TRAINING & CERTIFICATION

SINOTRUK offers tailored technical training programs for drivers and maintenance teams worldwide:

  • Driver Training: Courses focused on fuel-efficient driving techniques, safe operation of heavy-duty trucks, and utilization of advanced features like L2+ autonomous driving systems.
  • Technician Certification: Hands-on workshops for engine repair, electrical system maintenance, and new energy vehicle technologies (e.g., hydrogen fuel cell servicing). Training centers in key regions, including Nigeria’s KD assembly line, empower local talent with industry-leading skills.
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